Mamarj Clothing

Shipping and Delivery

🇵🇭DOMESTIC SHIPPING (PHILIPPINES)

1. Shipping Partners:

  • J&T Express (Nationwide)

  • Lalamove (Metro Manila same-day delivery, min. ₱1,000 order)

2. Processing Time:

  • 1-2 business days after payment confirmation.

  • Note: Pre-orders take 7-10 business days.

3. Delivery Time:

LocationEstimated Delivery
Metro Manila1-2 days
Luzon2-3 days
Visayas/Mindanao3-5 days

4. Shipping Fees:

  • FREE for orders over ₱10,000.

  • Below ₱10,000: Calculated at checkout (₱90-₱200 depending on location).

5. Transparency:

  • Receive photos of your packaged order + shipping receipt before dispatch.

  • Low MOQ: ₱10,000 minimum order

  • Exclusive Discounts: 10-20% off retail prices

  • Perks: Free shipping on orders ₱15,000+, early access to new collections

  • Support: Free product photos/videos for your store

🌎INTERNATIONAL SHIPPING

1. Shipping Partners:

  • DHL Express (Fastest, 3-7 days)

  • PhilPost (Budget-friendly, 14-21 days)

2. Processing Time:

  • 2-3 business days after payment confirmation.

3. Delivery Time:

RegionEstimated Delivery
Asia5-10 days
USA/Canada7-14 days
Europe/Australia10-21 days

4. Shipping Fees:

  • FREE for orders over ₱10,000 (or $200 USD equivalent).

  • Below ₱10,000: Calculated at checkout (varies by country/weight).

5. Customs & Duties:

  • The buyer is responsible for any import taxes.

  • We declare all packages as “Clothing Samples – Low Value” to minimize fees.

📮 TRACK YOUR ORDER

  1. Check your email for J&T/DHL tracking links.

  2. Visit our Order Tracker and input your order number.

  3. Issues? Email marjorieanneriver96@gmail.com with:

    • Order # or name

    • Screenshot of tracking status

⚠️ IMPORTANT NOTES

  • Address Errors: Contact us within 12 hours of ordering. Reshipping fees apply.

  • Lost/Damaged Packages: Must be reported within 3 days of delivery.

  • Pre-Orders: Ship dates are estimates and may change (we’ll notify you).

FAQs

What’s the minimum order amount for wholesale?
Wholesale orders require a minimum of ₱10,000. Reseller applications reopen monthly – DM us to join the waitlist!
We accept GCash, PayMaya, bank transfers (BDO/BPI), PayPal, Wise, and major credit cards (Visa/Mastercard/Amex).
Yes! We ship worldwide. Shipping fees vary by location, but orders over ₱10,000 (or equivalent) get free shipping.

  • Yes! Prices will be converted to PHP at the current exchange rate.

  • Philippines: 2-5 business days via J&T.

  • International: 7-14 business days (varies by carrier).

Absolutely! We’ll send photos of your items + the shipping receipt before dispatch for transparency.
We’ll refund or reship only if the error is ours (e.g., wrong item sent). Contact us within 3 days of delivery with proof.
We only accept returns for store errors (e.g., defective/wrong item). All sales are final for change-of-mind purchases.
All listed products are on-hand unless marked “Pre-Order”. DM us for real-time stock updates!

Reseller slots open monthly. DM us to apply! Approved resellers get:

  • 25% commission per sale
  • Free product photos + size charts
  • Early access to new collections
Yes! As long as your total reaches ₱10,000, you can choose any combination of products.

Wholesale buyers get 10% off orders ₱10,000+. International resellers enjoy free shipping at ₱15,000+.